Privacy Policy
Insuwaye
Effective Date: April 1, 2026
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1. Information We Collect
We collect business contact details necessary for B2B transactions including company name, contact person, email, phone number, delivery address, and order specifications. During website visits, we automatically record IP address, browser type, device information, and pages accessed to improve site functionality and security. No personal financial data or sensitive information is collected beyond what’s required for legitimate commercial purposes.
2. How We Use Your Information
Business contact details enable order processing, delivery coordination, invoice generation, and supply chain communication. Technical data supports website performance monitoring, cybersecurity measures, and service optimisation. Information may be used to fulfil Australian Taxation Office requirements, export compliance documentation, and food safety traceability obligations under FSANZ standards.
3. Data Sharing, Rights & Security
Business contact information is disclosed only to logistics partners, freight forwarders, customs authorities, and payment processors strictly for order processing and delivery coordination. Australian-based cloud storage and email systems operate under Privacy Act 1988 cross-border controls. No data is sold or shared with marketing firms. Export documentation containing essential commercial details is provided to importing authorities as legally mandated by biosecurity and customs regulations. TLS 1.3 encryption and regular security audits protect all transmitted and stored information.
4. International Transfers
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Order-related documentation travels with shipments to comply with importing country biosecurity and customs requirements. Freight forwarders and destination port authorities receive only essential commercial details under strict contractual confidentiality obligations. No data transfers occur outside legitimate supply chain requirements.
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5. Cookies and Tracking
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This site uses essential cookies for functionality and security only. No advertising, marketing, or third-party tracking cookies operate. Browser settings control cookie acceptance. Google Analytics runs in aggregate form without individual identification.
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6. Contact Details
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Privacy Officer
Insuwaye
Email: privacy@insuwaye.com
Phone: +61 469 344 331
Complaints can be lodged via email or the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.